Refund, Returns and Cancellation Policies:

All RETURNS MUST HAVE PRIOR APPROVAL. IF YOU HAVE TO RETURN PRODUCT(S) FOR ANY REASONS EXCEPT "DAMAGED " IN SHIPPING AND ANY CUSTOM MADE PRODUCTS. WE HAVE A 30% RESTOCKING FEE CHARGE PLUS THE COST OF THE FREIGHT (BOTH WAYS). RETURNS MUST BE MADE WITHIN 30 DAYS OF RECEIVING THE ORDER (IN-STOCK AND NON-CUSTOM ORDERS ONLY).

Cancellations

Orders may not be cancelled once shipped without prior approval. Without prior approval the order will be considered valid and no refund will be issued. Once as order is processed, it can only be cancelled if the factory has not shipped the item(s) (a calcellation fee of 5% of the total may be applied to the order). Custom orders cannot be cancelled.